Do I need an appointment to meet with a Pedorthist?

Yes, this allows us to better service each patient.
If your Doctor suggests you see a Pedorthist for an evaluation the fee is $35, this fee is not covered by any insurance company.  You also need to have a prescription from your doctor for any custom item.

Do I need an appointment for custom items?

Yes, we require an appointment for custom items as these re made by our pedorthists.

What is a good fit?

Try them on with the appropriate socks. The best time to try on new shoes is at the end of the day when your feet are up to 50% wider.

Stand up in your shoes. Walk around a bit. You should be able to wiggle your toes in the front of the shoe. You should have 3/8" to 1/2" (about a thumbs width) of space between your longest toe and the end of the shoe.

Don't buy shoes that are too tight. If you are hoping they will stretch to be comfortable, they probably won't. It is true that soft leather and suede will give slightly, molding to your foot; but they will not dramatically increase in width. There is a difference between a "snug", comfortable fit, and a "tight", uncomfortable fit. A few laps around our carpeted show room should help you decide how you feel.

Will insurance pay for my over the counter orthotics?

Most insurances will not cover over the counter items, even with a prescription.

Can I use my HSA card?

Yes.  We are able to process HSA cards for your items purchased with us.  You are ultimately responsible for your purchase should your HSA card provider decide they will not cover an item you purchased with your card.

What are the Retail and Pedorthic hours?

Muncie Retail Hours

Monday - Friday 9:30 AM to 6:00 PM
Saturday 9:30 AM to 5:00 PM

Muncie Pedorthic Hours

Tuesday - Friday 9:30 AM to 5:00 PM

Fort Wayne Retail Hours

Monday - Friday 9:30 AM to 7:00 PM
Saturday 9:30 AM to 5:00 PM

Fort Wayne Pedorthic Hours

Monday - Friday 8:30 AM to 5:00 PM

Government Contracting Info

Please contact Candace Young at 1-877-484-4742 ext 129 or email for any of the following information.

Tax ID#